QweenX ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the QweenX mobile application ("App"). By using our App, you consent to the data practices described in this policy.
We use the information we collect for the following purposes:
+ To provide and improve our services.
+ To facilitate ride booking, payments, and communication between riders and drivers.
+ To ensure safety and compliance with applicable laws.
+ To send important updates or promotional offers (only with your consent).
+ To respond to customer support requests.
We may collect the following types of data when you use the QweenX App:
+ Personal Information: Name, phone number, email address, location, profile photo, payment details.
+ Location Data: Real-time GPS data to enable ride booking and tracking.
+ Usage Data: App usage logs, device type, operating system, crash data.
+ Driver Information: For drivers, we may also collect vehicle details, driving license, and background check data.
We do not sell or rent your personal data. We may share information with:
+ Drivers or riders (as needed for ride coordination).
+ Service providers (payment processors, cloud services).
+ Law enforcement or regulators, if legally required.
4. Data Security
We implement industry-standard security measures to protect your personal information. However, no method of transmission or storage is 100% secure.
5. Your Rights and Choices
+You may update or delete your account information within the app settings.
+You can opt out of marketing communications at any time.
+You may disable location sharing via device settings, though it may affect app functionality.
6. Request for Data Deletion
If you wish to delete your personal data or account, please send a request to:
📧 support@qweenx.com
We will process your request within 7 business days, subject to verification of your identity.
7. Children's Privacy
Our services are not intended for children under 13. We do not knowingly collect personal information from children.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy in the app or via email.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or your data, please contact us:
Email: support@qweenx.com